FAQ

Shipping

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply and be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to receive my order?

The order time varies depending on your location. Orders processed from here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

What shipping carriers do you use?

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Are you still shipping products during COVID-19?

Yes. We currently ship on Fridays.

How long might my order take to get to me? Iā€™m interested in the Ballistic Tank Top.

It’s in stock right now, but depends on the shipping selection.

Customizing

Do you make larger sizes?

Yes, we provide a variety of sizes for all. Our garments are up to 11XL, with 8 percent more each X after 2XL.

I am looking for VIP Undershirt Vests with Level IV Protection. Can it be customized?

The tank top can be customized for Level IV, but it’s a 1 inch plate.

Can I have my apparel customized?

We can customize any of the garments, but it will take approximately 4-6 weeks to customize.

Are you going to make bulletproof hoodies in the future?

This can be customized. Please contact us for more information about customized products.

Special Discounts

Do you offer any discounts for purchasing multiple vests for law enforcement officers?

Yes, we offer 10% off.

Do you offer a military or LE discount?

Yes, we offer 10% off.

Do you guys offer any military or law enforcement discounts?

Yes, we offer 10% off.

Products

Can I return my product?

We always strive to ensure our customers are 100% satisfied with their purchase, but if you do need to return an order, we’re happy to help. Send us an email at contact@mcarmor.com, and we’ll take you through the process.

Can I get my product personalized?

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Can you ship your products to Canada?

We ship internationally from Miami, Florida.

What is the shelf life of MC?

Approximately 5 years.

What does Level III mean?

.22, .38 special, 357 magnum, 9mm FMJ, 44 magnum, .45

What does Level II mean?

.22, .38 special, 357 magnum, 9mm FMJ

I wear a large shirt size. Do I have to get a large vest or should I get a medium?

Please consult our sizing chart for more information about measurements.

Where are your products made?

Our products are made in Colombia.

Price Difference / Level Difference

The price of an item I am looking for has a $490 sale price, and is regularly priced at $577. When I click on the item to place my order, the price is $679. Can you explain the reason for the price differences?

Certainly. I’ll break down the pricing as follows: Level II is $490 (without .44 mg protection). Level IIIA is $670 (with .44 mg protection).

Becoming a Distributor

How do I become a distributor?

We are always open to new distributors. Please send an email to contact@mcarmor.com

Any question?

You can contact us via our contact page. We are happy to assist you.

Contact Us
Visit

11231 NW 20th Street, Suite # 124
Miami, FL 33172

Email

contact@mcarmor.com
or fill out the contact form

Call Us

USA: +1(305) 456-8159
M - F 8:00 AM - 5:00 PM